Download fully compliant VAT invoices
Capture the tax details your finance team needs, straight from the Billing section of your Zeta account.
How to retrieve invoices
1. Open Billing → Invoices
In the web app, go to Settings → Billing → Invoices. Every successful payment is listed with a “Download VAT invoice” button.
2. Enter business details
If it is your first download, we ask for your legal entity name, VAT ID, and billing address. These values auto-fill for future invoices.
3. Export and share
Click “Generate PDF.” The document includes VAT breakdown, currency, and Paddle transaction ID so accounting can reconcile instantly.
Troubleshooting
VAT number rejected
We validate against the EU VIES database. Make sure the country prefix is included (e.g., “DE123456789”). For UK numbers, use the GB prefix.
Tip: Still failing? Email billing@zeta.app with proof of registration so we can override manually.
Wrong address on invoice
Invoices lock once issued. Update the address under Business Profile, then re-download the invoice. The new PDF reflects the latest info.
Tip: For compliant audit trails, keep the original copy plus the corrected one.
Need consolidated statement
Family plans with multiple members can request a monthly summary that totals all charges plus VAT. Delivery happens on the 2nd business day each month.
Tip: Contact finance@zeta.app with your workspace ID to enable automatic summaries.
FAQ
Tax documentation basics
Which currencies are supported?›
We bill in EUR, GBP, USD, CAD, AUD, and SGD. VAT is calculated using your billing country regardless of card currency.
Do you issue credit notes?›
Yes. Refunds automatically generate a credit note PDF linked to the original invoice. You will find it in the same Billing → Invoices list.
Can suppliers use these invoices?›
Zeta Premium is consumer-only, but some prosumers submit invoices for wellness benefits. We include SIC codes for easier employer reimbursement.
Need a custom invoice template?
Finance specialists answer within 6 business hours
Email finance@zeta.app with your VAT number, entity name, and preferred format (PDF, CSV, or UBL). We support e-invoicing mandates across the EU.